Legal
Privacy Policy
Last updated: October 30, 2026
Who we are
VirtualSolved ("we", "us") is a bookkeeping and administrative support business owned by Drew Fox and located at 1493 Hilltop Drive, Pampa, TX 79065. This policy explains how we collect, use and protect personal information when you visit virtualsolved.com or use our services.
Information we collect
- Contact details you submit: name, business name, email, phone number and message.
- Client records you share with us for service delivery, such as statements, invoices and payroll reports.
- Technical data automatically collected: IP address, browser type, pages visited and referring site.
- Cookie and similar technology data, as described in our Cookie Policy.
How we use information
- To respond to inquiries and provide quotes.
- To deliver the services you engage us for.
- To send invoices and service communications.
- To improve our website and measure advertising performance, including through Microsoft Advertising and analytics tools.
- To comply with legal obligations.
Advertising and analytics
We may use Microsoft Advertising (Bing Ads) and similar services to show ads and measure conversions. These services may use cookies or tags (such as Microsoft UET) to collect data about your visit. You can opt out of personalized Microsoft ads at account.microsoft.com/privacy/ad-settings. Non-essential tags only load after you accept them in our cookie banner.
Sharing
We do not sell or rent personal information. We share data only with service providers who help us operate (for example, accounting software, email and payment processors), with your tax professional at your direction, or when required by law.
Data security
We use read-only bank connections, two-factor authentication, encrypted password storage and access limited to the people working on your account. No method is 100% secure, but we take reasonable measures to protect your information.
Retention
Inquiry data is kept up to 24 months. Client working files are kept for the duration of service plus seven years, unless you request earlier deletion where permitted by law.
Your rights
Depending on your state (including California, Colorado, Virginia, Connecticut, Utah and Texas), you may have rights to access, correct, delete or obtain a copy of your personal information and to opt out of targeted advertising. Email support@virtualsolved.com to make a request. We respond within 45 days and will not discriminate against you for exercising your rights.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect their data.
Changes
We may update this policy. The date at the top shows the latest revision.
Contact
VirtualSolved, Attn: Drew Fox
1493 Hilltop Drive, Pampa, TX 79065
Phone: 806-278-8817
Email: support@virtualsolved.com